What is PocketGuru?

PocketGuru is one of the top m-learning services in the world that puts the ‘smart’ in your smartphone. Our award-winning service is packed with courses on topics covering personal and professional development. These mobile-optimized courses are designed to ensure that your learning experience is fun and effective.

What do I do with PocketGuru?

Whether you want to brush up your general knowledge, indulge in a new hobby or learn a language, PocketGuru is the perfect platform for your self-directed learning goals. As a subscriber, you enjoy non-stop access to all courses.

Am I eligible to use PocketGuru?

You must be 18+ or have received permission from a parent, legal guardian or anyone authorized to pay your bill.

Is PocketGuru compatible with my device?

The service is compatible with all smartphones, tablets and feature phones. The best user experience is through smartphones, and requires 3G and up.

How many courses are offered?

PocketGuru contains over 50 courses on a number of unique and engaging topics. Whether you want to learn a new language, upgrade your career skills, discover a new hobby or catch up on old interests, our service has something for everyone.

How was I subscribed to PocketGuru?

You visited one of our promotional pages and clicked on the subscription button. Your subscription was confirmed via an SMS message sent to your phone.

How much does the service cost?

You are charged the rate mentioned on the promotional page that you visited. This rate is mentioned both in the welcome message you received upon subscribing and the regular SMS reminders you receive from us.

How do I manage my subscription?

Get in touch with our Customer Care Team.

How do I get in touch with Customer Care?

– Use the Contact Us form
– Send an email to supportSA@pocket-guru.com
– Call us on +27 80 099 9238

Why does PocketGuru show up with a different name on my mobile phone bill?

This is mainly due to limitations on an operator’s billing and invoicing platform.

Why do you keep sending me text message reminders?

This is a mandatory requirement and we only send SMS reminders to active subscribers.

Is new content added to the courses?

Of course! Our courses are constantly improved and updated. New courses are also regularly added to our portfolio.

How do I subscribe to PocketGuru?

Simply visit one of our promotional pages!

How am I charged for the service?

A daily charge will be levied on your mobile credit.

How can I check and manage my subscription?

There are a few ways to unsubscribe from the service:

– Use the Contact Us form
– Send an email to supportSA@pocket-guru.com
– Call us on +27 80 099 9238

Why would I want a refund?

You may request a refund if you’re not fully satisfied with the service. Please contact our Customer Care team who will assist you in the best way possible. Don’t forget to mention the mobile number registered with the service, and your email address.

How do I submit a request for a refund?

– Use the Contact Us form
– Send an email to support@pocketguru.sg
– Call us on 800-101-2298

How do I reach out to Customer Care? Our dedicated Customer Care team will be happy to answer questions and solve problems.

– Use the Contact Us form
– Send an email to supportSA@pocket-guru.com
– Call us on +27 80 099 9238